Refund Policy

At SafarList, we strive to provide the best experience for our users. This Refund Policy outlines the terms under which refunds may be issued.

1. Eligibility for Refunds

Refunds may be issued in the following cases:

- Technical issues preventing access to your account or services

- Duplicate charges or billing errors

- Service not delivered as described in our plan details

Refunds will NOT be issued for:

- Change of mind after the 7-day refund period

- Violation of our Terms and Conditions leading to account suspension

- Services already rendered, consumed, or used

- Promotional or discounted subscriptions (unless otherwise stated)

- Free plan users (as no payment was made)

2. Refund Period

- Refund requests must be submitted within 7 days of the original purchase date

- Refunds will not be issued after the 7-day period has elapsed

- The refund period starts from the date of payment confirmation

3. How to Request a Refund

To request a refund, please follow these steps:

1. Contact us at support@safarlist.com

2. Include your account details (username and email address)

3. Provide your transaction ID or payment receipt

4. Clearly state the reason for your refund request

We will review your request and respond within 5-7 business days.

4. Refund Processing

- Approved refunds will be processed using the original payment method

- Please allow 7-14 business days for the refund to appear in your account, depending on your bank or payment provider

- You will receive an email confirmation once your refund has been processed

5. Partial Refunds

In certain circumstances, we may offer partial refunds based on:

- The portion of the service period used

- The specific features or services consumed

- Extraordinary situations evaluated on a case-by-case basis

6. Subscription Cancellation

- You may cancel your subscription at any time from your account dashboard

- Cancellations do not automatically result in refunds

- If you cancel within the 7-day refund period, you may be eligible for a full refund

- Cancellations after the 7-day period will stop future billing but will not refund the current billing cycle

7. Chargebacks

If you file a chargeback with your payment provider without first contacting us, we reserve the right to:

- Immediately suspend or terminate your account

- Dispute the chargeback with evidence of service delivery

- Ban you from future use of SafarList

8. Exceptions

We reserve the right to make exceptions to this policy at our sole discretion, particularly in cases of:

- Extended service outages caused by SafarList

- Significant changes to service terms not communicated properly

- Legal or regulatory requirements

9. Changes to This Policy

We may update this Refund Policy from time to time. Significant changes will be communicated via email or a notice on our website.

10. Contact Information

For any questions or concerns regarding our Refund Policy, please contact us:

Email: support@safarlist.com

Website: safarlist.com

Last Updated: May 6, 2026